ABOUT AND PRODUCTS
Horizon Top Market is a US-based e-retailer that provides a wide range of lifestyle products from a variety of categories ranging from home improvement and personal care to car electronics and mobile phone accessories. We are proud to say that our name is synonymous with affordability and quality for products that make your lifestyle better.
We pride ourselves on offering a one-stop-shop for all your lifestyle gadgets and accessories so you can save time and find top quality products from high-end manufacturers at affordable prices all in the same place. We believe that every single one of our customers deserves to get the best so we spend a lot of time to select top products and ensure that you'll get them without breaking the bank.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We stock products from a big variety of providers. While some of them offer the option to customize, personalize your order or add a gift wrapping/card, this is something you need to check at the time of ordering on the specific product page. If you're not sure about these choices, please Contact Us and we will try to help you as fast as possible.
ORDERING, SHIPPING AND DELIVERY
We accept most major credit and debit cards as well as other online payment methods such as Apple Pay, Elo, Facebook Pay, PayPal, ShopPay and Venmo.
We have a global reach and can deliver to any location around the world as we work with local carriers.
It'll depend on your location, partner carrier company, delivery method and also on whether we have your products in stock. If you're based in the US or Canada you can expect to receive your order within 5-7 business days. For overseas deliveries it typically takes between 7-14 business days or longer, depending on the location. Once your order is shipped you will get your estimated delivery time emailed to you alongside with a tracking code provided by the carrier.
This is something that might happen on very rare occasions and it will be dependent on our carrier partners. In the event that it does, please use your tracking code and get in touch with the carrier. Once you have confirmation that your order has been lost, we will be happy to issue a refund or send a replacement order covering the shipping costs.
RETURNS & REFUNDS & OTHER
Yes, certainly. We want to guarantee that you'll be satisfied with your order, so in case you don't want to keep what you've received, we offer you a 100% money back guarantee and the option to return everything. Check our Refund Policy for more details.
In order to qualify for a return, you must send your item(s) in mind condition, as you received them, in the original packaging including tags and without any signs of use. Please also send your receipt or other proof of purchase. For exceptions as well as rules for exchanges, please see our Refund Policy.
We aim to process your claims as fast as possible and will email you once a decision has been made. Once we've refunded the money to your original payment method, the time it takes for you to receive the funds in your account will depend on your bank or financial provider.
If we haven't been able to answer your questions here, you have different ways in which you can Contact Us. Easiest and fastest is the 'chat with an agent' by clicking on the bubble on the bottom right corner of the page. Alternatively you can email us or send a voicemail. Always quote your order number for a quick and swift resolution.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
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